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FREQUENTLY ASKED QUESTIONS

Quick Answers to Keep Your Move on Track. Don’t waste time searching—we’ve compiled everything you need to know about HK Moving & Storage in one easy place. Start with the most asked questions, and feel confident moving forward.

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What services does HK Moving & Storage provide?

HK Moving & Storage offers a full range of professional moving services across Canada, specializing in:

  1. Long-distance moves all across Canada
  2. Residential and commercial relocations
  3. Packing and unpacking services
  4. Junk removal services
  5. Specialty item handling (pianos, antiques, heavy furniture, etc.)
  6. Car shipping
  7. Appliance relocation
  8. Furniture disassembly and reassembly
  9. With over 30 years of experience, our team is committed to providing a seamless and stress-free moving experience.
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Do you specialize in long-distance moves?

Yes, we specialize in long-distance moves across Canada. Whether you’re relocating from coast to coast or moving to a remote area, we have the expertise, equipment, and fleet to handle your move efficiently.

Pro Tip: Long-distance moves typically take 1–3 weeks, depending on factors such as the distance, route conditions, and your specific requirements.

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What items should I avoid packing in black garbage bags?

Avoid using black garbage bags for packing, as they can:

  • Tear easily
  • Lack structure to protect your items
  • Be mistaken for trash and discarded

Instead, we recommend using durable boxes or plastic bins to secure your belongings.

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Do you offer car shipping services?

Yes, we offer reliable car shipping services alongside your move. Whether you’re moving locally or long-distance, we’ll ensure your vehicle is transported securely and arrives on schedule.

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Do you offer junk removal services?

Yes, we provide efficient junk removal services. Whether you’re decluttering before a move or disposing of items afterward, we’ll handle it all to save you time and hassle.

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Do you provide moving services for offices or businesses?

Yes, we specialize in commercial moves, whether you’re relocating a small office or an entire corporate operation. We’ll create a tailored moving plan to minimize downtime and ensure a seamless transition.

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How far in advance should I book my move?

We recommend booking your move at least 4–6 weeks in advance, especially during peak moving seasons (spring and summer). However, we understand last-minute moves happen, and we’ll do our best to accommodate your needs.

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What happens if my moving date changes?

We understand that plans can change. Notify us as soon as possible, and we’ll work to accommodate your updated schedule.

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Are my belongings insured during the move?

Yes, we provide basic liability coverage for all moves. For high-value or fragile items, we offer additional insurance options for added protection. Contact us to learn more about your coverage options.

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Do you offer storage solutions?

Yes, we provide both short-term and long-term storage options in secure, climate-controlled facilities. Whether you need storage between moves or for excess items, we’ve got you covered.

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Why should I choose HK Moving & Storage for my next move?

Here’s why HK Moving & Storage is Canada’s top choice for professional moving services:

  • Over 30 years of experience in residential and commercial moving
  • Specialists in long-distance moves across Canada
  • Flexible pricing options with special rates for seniors and students
  • Reliable and insured movers with over 10 years of experience each
  • Comprehensive services, including packing, junk removal, and car shipping
  • High customer satisfaction and positive reviews
  • We’re committed to making your move seamless, stress-free, and affordable.
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How much does it cost to hire HK Moving & Storage?

We offer flexible pricing tailored to your needs, including:

  • Hourly rates for local moves
  • Weight-based pricing for long-distance moves
  • Special rates for seniors and students
  • Free, no-obligation quotes

Contact us for a customized estimate to fit your budget and moving requirements.

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Are your movers experienced and insured?

Absolutely. Our movers each have over 10 years of professional experience, and we are fully insured to provide peace of mind. Rest assured, your belongings are in safe and skilled hands.

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Does HK Moving & Storage provide packing services?

Yes, we provide expert packing services to ensure your items are safe during transit. We also offer high-quality packing materials, such as:

  • Sturdy moving boxes
  • Bubble wrap
  • Protective packing paper
  • Specialized packing supplies for fragile items

If you prefer to pack yourself, we’ll share tips for efficient and safe packing to make your move easier.

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Can you help with disassembling and reassembling furniture?

Yes, our professional movers are skilled in disassembling and reassembling furniture. We ensure each piece is properly packed, transported safely, and reassembled at your new location.

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Can you handle heavy or specialty items like pianos and antiques?

Yes, we have the tools and expertise to handle specialty items such as:

  • Pianos
  • Antiques
  • Fragile artwork
  • Oversized furniture

Our team takes extra care to protect these valuable items during transit.

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How long does a long-distance move take?

Long-distance moves typically take 1–3 weeks, depending on factors such as:

  • Distance between locations
  • Route and road conditions

Additional services, such as packing and storage may have different timeframes. We’ll provide you with an accurate timeline during your consultation.

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How do you ensure the safety of my belongings during the move?

We use industry-leading techniques to protect your belongings, including:

  • Wrapping and padding furniture
  • Using secure straps in our vehicles
  • Careful loading and unloading procedures

We handle your items as if they were our own, ensuring they arrive safely at their destination.

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What payment methods do you accept?

We accept a variety of payment options, including:

  • Cash
  • Credit cards
  • E-transfers

Payment terms will be discussed in advance to ensure full transparency.

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How can I get a quote for my move?

Getting a quote is simple! You can:

We’ll provide a free, detailed estimate tailored to your moving needs.

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Still Have Questions?

Contact HK Moving & Storage at info@hkmovers.ca or call us at 416-524-6704. Our team is happy to assist you. Ready to move? Request your free quote today!